FAQ

What makes ZUJAAJ EXCLUSIVE ORGANISER’S different from the rest?

Price

WE HAVE THE BEST QUALITY AT THE BEST PRICE

Material

Made of 100 % Donchamp acrylic.

Thick high quality acrylic.

HIGH GLOSS Acrylic for the extra shine and luxury.

Design

THICK outer frame making the organiser steady and long-lasting.

New designed sliding drawers.

Anti–slip pads to secure your organiser and protect your furniture.

Flip top lid, the lid flips right back and can be left open to store your larger cosmetic bottles, lotions or perfumes.

ZUJAAJ branded product.

100% Handmade

ZUJAAJ Organizer’s are IMPORTED, and handcrafted using top quality thick acrylic glass, sourced globally.

The manufacturing team have more than 19 years of experience in laser cutting, hand gluing and polishing.

WE PRIDE OURSELVES IN QUALITY

DON’T GET CAUGHT WITH POOR WORKMANSHIP AND A CLOUDY BOX WHEN YOU CAN PURCHASE A ZUJAAJ EXCLUSIVE ORGANISER THAT IS CRYSTAL CLEAR AND THE CLOSEST TO GLASS YOU CAN GET.

WEIGHT OF THE ORGANIZER

Our ZUJAAJ EXCLISIVE organisers range from 2.3kg – 5.8kg (weight of the organiser excluding the packaging).

Ready to ship

We have our products ready in stock, NO WAITING

Quality check

At Zujaaj we pride ourselves in the quality of our organizers. Each item is carefully checked before we courier it. In the rare instance that you receive a faulty organiser, contact us via our contact form and we will assist you.

Don’t get caught with cheap plastic acrylic and poor workmanship.

How can I pay for my order?

Payment option

We use the PAYFAST online payment gateway.

We accept Visa, Mastercard and Instant EFT.

How long will it take for my order to get processed?

Processing of order’s generally take 24 hrs and are processed on a Monday – Friday.

Once your order is processed, and payment is received your order will be packaged and ready to be shipped to your door.

How will my order be packaged and shipped?

Processing of order’s generally take 24 hrs and are processed on a Monday – Friday.

Once your order is processed, and payment is received your order will be packaged and ready to be shipped to your door.

How will my order be packaged and shipped?

Courier

We courier to your door anywhere in South Africa, depending on the location within South Africa , delivery should take between 2-7 working days, should there be any delays we will inform the customer.

Packaging

We pride ourselves in our packaging making sure that your order reaches you in good condition and ready to use.

Our organisers are first plastic wrapped, then bubble wrapped and then placed in a box with foam to protect it.

After an order is packaged it will be couriered to the address provided by the customer.

Can I save on courier and collect from you in Durban?

Local Pick up in Durban

Please select LOCAL PICK UP at checkout if you would like to collect your order from our pick up location in Westville, Durban.

Once you order is processed and completed we will contact you to arrange a suitable pick up time.

What is your refund and return policy?

Refunds and Returns

We are HAPPY to refund or replace any item you receive that is damaged during courier or transit.

We will do our best to make sure all orders are checked and well packaged before dispatch to ensure you receive your items in perfect condition, however if the item is damaged during transit or if there is an issue with your order please notify us within 3 days of delivery.

Please keep ALL PACKAGING.

Packaging and pictures will be required to lodge a claim with the courier company.

NOTE – Refunds and replacements will not be given due to a ‘change of mind’ or purchasing the wrong organizer.

We provide full details and measurements under each organizer, I’t will be the customer’s responsibility to measure their vanity space to ensure the item/s will fit their space PRIOR TO ORDERING.

Due to the fragile nature of the items, we do not allow exchanges.

There is a high risk of items being damaged or broken on return

If you need help choosing the correct size please refer to our comparison table or contact us through our contact us form.